When they got it in place and tried to open the door it was extremely tight.
Mastercraft garage door service reviews.
They dispatched a rep immediately and within 1 hour the broken spring and it s mate were replaced.
These guys are super and definitely were working in my interest.
In an attempt to remove the hardware they broke as well.
Will definitely be using them from now on for all garage door repairs.
I had a crew here to install it.
Jordan came within an hour and took the time to explain everything to me.
No high pressure selling but a friendly and honest evaluation.
Our garage door recently suffered an accidental run in and needed replacement.
Then he spends about five minutes explaining how to install the part and other things with spring tightening so that the part will last.
Because that makes sense.
Mastercraft garage door service has updated their hours and services.
Was assured it could be repaired.
Don t expect anything out of them.
Menards mastercraft doors are the the worst for quality when installing the door the wood at the bottom of the door where the pivot is came apart.
They could have sent me new trim and plugs for around the windows and a kickplate you know the one we paid paid for and i would have been happy.
Mastercraft garage door service was professional courteous and upfront with their service and pricing.
It was clearly visible.
We can highly recommend mastercraft.
The garage door now works better and more quietly than it ever has.
140 reviews of mastercraft garage door service guy answers the phone and after he knew he couldn t provide me with the part he tells me how to order the part from another party.
They are now on my go to list for garage doors.
Quick response very professional and did an outstanding job repairing the garage door.
Instead they sent me 800 in windows.
When i got it home and unwrapped it it had damage on the frame and door on the exterior.
I made a call to mastercraft and within 45 minutes technician danielle was at our door to give us a free estimate on the repairs needed.
During this remodel project i have purchased both bi fold and solid pine doors from home depot with zero problems.
Mastercraft s customer service is bottom of the barrel.